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Delivery & Return Terms

These terms explain how Gourmoco delivers digital services and how cancellations or returns are handled.

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1. Scope

These terms cover Gourmoco subscriptions, add-on services, and any optional printed materials ordered through our sales team.

2. Digital Delivery

After payment confirmation, your account is activated and access credentials are sent to your registered email within 24 hours. Your dashboard becomes available immediately after activation.

3. Service Start

The service starts once access is provided. By using the dashboard, you acknowledge that the digital delivery has been completed.

4. Cancellation and Returns

If the service has not started, you may withdraw within 14 days. If the service has started upon your request, the right of withdrawal is limited; you may cancel for the next billing period.

5. Refunds

Approved refunds are issued within 10 business days to the original payment method. Bank processing times may vary.

6. Contact

For delivery or return questions, contact our support team at info@gourmoco.com or +90 212 555 0123.

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